Your KOALAA is on it's way to you!

You need help fast for your back pain or because of some unfriendly cramps coming up? Don't worry - your KOALAA will get to you in no time!

♦ How long does it take, until my KOALAA Heating Belt arrives?

Shipping time in Germany (GLS, DHL, etc.) is around 2-4 days. Shipping time in the EU is around 2-7 days.

♦ Are there shipping fees?

Shipping is free!

♦ How can I make use of my right of withdrawal?

Please look into refund policy for this matter, or send an e-mail to